A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Editor, Marcus Herbert. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". In November 2022 I placed an order with FootAsylum and it never came. - Anonymous. Would you like to add a photos or videos? This time, however, when I ordered, their courier choice was Yodel. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. If you'd like to return your order, you can within 14 days of receipt. Full price items only. 2023 Trustpilot A/S. Free return by our courier service. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. I brought some trainers and returned them just before the 28 day period which was allowed for returns. very helpful as Liverpool didnt answer the phone. Get Code. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Make sure your order is unused and in original packaging and labels. You have 28 days to return your items and you'll need your original receipt or delivery note. We use dedicated people and clever technology to safeguard our platform. 44.99. I would definitely recommend and will be a returning customer. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. They were dispatched quickly and delivered within a few days to Northern Ireland. Received 2 small refunds for I don't know what! This arrived within only two working days and all items were delivered intact and all there. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. They all fit perfectly. Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. We often link to other websites, but we can't be responsible for their content. Rolling eyes, rude attitude. Find out how we combat fake reviews. I was taught to value customers, no matter what job I was in. As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. | Read 2,661-2,680 Reviews out of 55,033 As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. When you shop Nike online, either on Nike.com or in the Nike App, you can shop with confidence, knowing we'll give you plenty of time to make sure your Nike items are just right. I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. Tried to send Crocs back as they didnt fit my daughter. 10/10 will not be using footasylum again. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Difficult, posted 2 weeks ago Simply follow our returns portal link below. Was my daughter's main present - I'll never use this establishment again and urge others not to as well. If youre a regular Footasylum shopper, you might want to consider downloading the Footasylum app. Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB Happy from start to finish! Delivery to Australia was super cheap and very very fast! After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. One star as there is no 0 stars. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Nike Retro Fleece Jogger 4083633700 Mens Sportswear. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. | Read 8,321-8,340 Reviews out of 55,152 Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! It's great to hear you are happy with the coat and that the delivery was so quick. Price was unbelievable for what I got! Companies can ask for reviews via automatic invitations. Tommy Jeans. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Ordered coats for 2 of my sons in the sale. Hey Karl!Thanks for taking the time to leave us a review. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Shoved the card machine into our face. Next time it will be JD SPORTS for my next purchase. Unable to get in touch with anyone from customer service to resolve issue. Happy from start to finish! I was taught to value customers, no matter what job I was in. I would avoid at all costs. This arrived within only two working days and all items were delivered intact and all there. One star as there is no 0 stars. I would definitely recommend and will be a returning customer. Restrictions apply. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Suggested companies are based on peoples browsing tendencies. Then I started a new chat and got Sophie who was absolutely lovely. Will definitely be ordering from them again. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Quality, style and value superb. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations. Ordered standard delivery, was dispatched the next day & arrived the day after. That is great news that they arrived a day early!We hope to see you again very soon. Companies can ask for reviews via automatic invitations. Verification can help ensure real people write reviews about real companies. Perfect from start to finish. - Anonymous, posted 4 months ago As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. Companies can ask for reviews via automatic invitations. Ordered standard delivery, was dispatched the next day & arrived the day after. Easy! Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! This arrived within only two working days and all items were delivered intact and all there. Discount. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Once you've placed your order, standard delivery takes between 2 to 4 working days to arrive. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! You will receive a verification email shortly. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. They also offer a WhatsApp device but it doesnt work. Never again. Email and text communication was prompt and efficient. We hope to see you shopping with us very soon. Package allegedly dispatched on 11th December and now reported as list in transit! Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. All rights reserved. Totally shocking service in regards to a faulty item that they . If you miss this window, youll have to go through the returns process. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. Just noticed that the box they have sent them in isn't for the correct trainers. Order placed Sunday afternoon and delivered Monday afternoon. I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. Change of mind returns accepted. Ends: Mon 6 Mar 2023. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. No greeting, no please, no thank you. They also offer a WhatsApp device but it doesnt work. That is great news about the fast delivery.We hope to see you again very soon. For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. Very disappointing.Would never order from them again! Once Footasylum has received and inspected your order, a refund will be issued. All students enjoy 10% off at Footasylum. I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. They also offer a WhatsApp device but it doesnt work. In just a few steps, we'll have it sorted. 4. Hey Getta,Thanks for leaving us a great review. Find out how we combat fake reviews. Received 2 small refunds for I don't know what! Here are 8 tips for writing great reviews. Please note that we may share your email with the company to verify your order. 10/10 will not be using footasylum again. Start your return online at the Footasylum website. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Please provide a valid proof of purchase. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Hey MattThanks for taking the time to leave us a review. I will always order with footasylum I am very happy with the service and products. Sign up to the newsletter to get style updates, exclusive info on sale events and more. All in all, satisfied with my purchase and dealings with this shop. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Ordered item was faulty. Ordered Nike trainers. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. To contact the Footasylum customer service team, start a live chat on the website. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Over 90 off RRP. Reordered again Sunday afternoon, Monday morning was here. Greater than 75%. 3 ratings with the average rating of 4 out of 5 stars. Replies to negative reviews in < 24 hours. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. It can take up to 5-10 working days for your refund to be processed once Footasylum receive your return. Ordered it on Monday and it was delivered on Tuesday. The app also has a smooth checkout process with good delivery options which is available to over 60 countries. items Tracking evidenced missing item after it confirmed i had dropped in locker but i havent been contacted by footasylum, or had my refund Live chat takes a long time and is disjointed getting an actual person to speak . Leave this blank if you'd like to publish your review anonymously. Rolling eyes, rude attitude. That is great news that they arrived a day early!We hope to see you again very soon. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Order placed on Monday standard deliver paid for and the parcel arrived the next day. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. How are you today? They have scribbled size 7 on it. This is the last thing I buy from footasylum from here on. Newsletter subscription. Strengthen your review by uploading photos & videos. At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! If you don't like it, leave. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. It goes against our guidelines to offer incentives for reviews. Keep up the good work Terry!Thanks so much.Tanya. Why have i been rejected for my return as the item was faulty? Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. For more information on the cookies that our site uses click here. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Wow! There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Check out what 59,340 people have written so far, and share your own experience. Once cleared, your points will turn into money off any future purchases. Thanks. Useless. My son lost out on his Christmas presents as a result. Absolutely fuming with this company. Got them cheaper than any other website. - Callum Phelps, posted 11 months ago Will definitely be ordering from them again. If this was my store, they would all be sacked. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. First and last time I will use this company. If you want to exchange your order, fill out the exchange section of the returns form included in your order and send back your item.
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