", "I enjoy reading and hiking. "If I could choose an aspect of training I would like to learn more about health and safety. 22001579. Full-Time. ", "I would say about a 9. marvelousbodine4097. Not only that, but the menu prices are very competitive.". Dates shown above are approximate. You will gain hands on experience in cooking and preparing Panda favorites for our guests. You've answered in a way that shows your desire to help your team while also meeting customer needs. If you get upset you will take it on future customers. 2. safe count- safe wizard Share a Situation that had a positive outcome. Our interview questions and answers do not represent any organization, school, or company on our site. Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Paid Training to prepare you for success ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. We do not claim our questions will be asked in any interview you may have. Additionally, shift leaders should be familiar with mobile apps that allow customers to order ahead of time or pay online. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. This culture is precisely the one that I am looking to work in. NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. Test. Match. Skip to main content. Did you perform team training or one-on-one training? Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Panda Express was updated by Rachelle Enns on May 26th, 2018. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . 3. integrity When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. The night was successful, and my tips were a great reward! I have solid references who will speak to my honest and reliable character as well. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. We do not have advertisements on our pages but we do try to make money through paid-memberships. Customers love when you go above and beyond for them which will, in turn, generate more business. Test. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. It also allows you to see how they present themselves in front of others. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. If the cash drawer was balanced correctly each day or your deposits were correct and made on time every night, saying show can illustrate your help highlight your reliability. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. Dress formally if you are in a management-level interview. Speak about times in your career that your employers have relied on you. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. ", "A setback is always disappointing, but it also creates a learning opportunity. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. 62 Panda Express Shift Lead jobs available on Indeed.com. Employees at Panda express pay a median salary around $24000 annually in the United States. Orlando, FL. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . Full-Time. Looking at the situation from the customer's perspective is a great place to start! Job Details. Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. "My schedule is very open except for Monday evenings. This is a good starting place. You will support in creating a vibrant and welcoming environment for our guests. This would be a great opportunity to use the STAR method. 2 food on Steam Table and rice cabinet holds at 140+ Mar 02, 2022 Post Date. Module 1 Panda Express PIC Test. Share more about how you assess the situation before moving on to the rest of your answer. This is a solid response. Great! You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. Which word in sentence 1 is a direct object? Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . You will gain hands on experience in cooking and preparing Panda favorites for our guests. Match. Here are five common Panda Express Shift Leader interview questions and answers. Panda Shift Lead. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. Will it help you hone specific skills or provide expertise in new areas? They also offer sides, appetizers, desserts, and drinks. Discuss with the interviewer how you typically cope with delays in the workplace. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. Rialto, California, United States Education California State University-San Bernardino Bachelor's of Kinesiology Health Services . ADA Statement: My vehicle is only 3 years old and still under warranty.". We accumulate 120 hours and we lose them if we do not use them. The typical Panda Express Shift Leader salary is US$19 per hour. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! ", "I respond well to emergency and fast-moving situations that require intuitive decisions. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. Edge Reading, Writing . 11 no rodents From there, they may be promoted to general manager, and then to district manager. Search Country manager jobs in Penally, Wales with company ratings & salaries. Assure the interviewer that you have researched the workplace culture at Panda Express. Sign up. Ultimately . It can be as simple as a time you influenced your coworkers to act or respond in a certain way. My boss put me into a server role with very little training. I would be thrilled to build a lucrative career with Panda Express. How would you describe your ideal candidate for this position? I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Because this would be my first position in the restaurant industry, I am new to these topics. It doesn't have to be a formal role as a manager or supervisor. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. Challenge also appreciate one another. A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. Education and Experience: Some high school. - How long has this role been vacant? "Our company had a contest . How would you define excellent customer service? If you are applying for an entry-level position then dress business casual. ", "I am a team player with very few limitations to my schedule. You can also provide an example of how you ensure cleanliness by assigning routine cleaning at frequent intervals, ensuring there are adequate cleaning supplies, etc. Free meals while working at Panda 54. Great Compensation Package and Bonus Opportunity Full-Time. Test. If you are looking for Panda Express Interview Questions you have come to the right place. State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. Consider talking about your approach to managing team performance and disciplining/terminating employees. As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Shift lead is actual title and money change, able to cook entrees and sides and support Management, step above FOH PIC just running shift. Make sure to include the positive outcome. 53 terms. On-Going Career & Leadership Development As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. I appreciate your balanced approach to this question. What type of role would you want to gain in the future? Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. The restaurant industry is fast-moving and nearly always open. Buena Park, California, United States. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. Overtime may be required during peak business hours. It required a lot of patience, but it helped me to recognize my leadership potential. . "I know that you have a great social media presence and I do follow your Instagram account. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. The trick is to try to look at the situation from their perspective and respond accordingly.". You've used a strong example with a positive outcome. With that said, I am very confident in my ability to quickly succeed. You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. Average salary for Panda Express Shift Leader in Austin: $36,820. I am a quick learner. Superior, CO. Posted: February 28, 2023. $26 to $36.40 Hourly. We're committed to being your source for expert career guidance. While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. Free meals while working at Panda I am able and willing to work overtime, and weekends as well. 401K with company match (14) Sincerely. favorite_border. Panda Express Open House Interview Day! Match. arkea_sauvage5. You can strengthen your answer further by talking about how your degree will benefit your career path. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. "I had zero unexcused absences last year. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. Great! "Thank you for asking - I do have a few questions. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. Other than that, I am available. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. Dont wear too much jewelry and if you have long hair wear it back. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. I love to see others succeed and help them do so. You can make your answer more memorable by being more specific. jlee0620. 8 1 working toilet My supervisor and co-workers will attest to my clear and concise communication skills. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. I feel this experience prepared me for a leadership role. Whether I am training formally or not, I am always the go-to for shadowing and mentorship. PIC of store is actual title Assistant/General Manager. Choosing to further your education to help you along your career journey shows initiative and a willingness to work hard to achieve a goal. * Within the range, individual pay is determined using various factors, including work location and experience. Module 1 Panda Express PIC Test. They are in charge of ensuring that all employees are following the companys policies and procedures, as well as providing customer service and ensuring that the restaurant is running smoothly. 6 sanitizer is available 200-300ppm Panda Express Module 1 - Shift Lead Study Guide. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. The most recent was just a couple of years ago when we were serving BBQ at my current job. Talk to the interviewer about your attendance. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. You can also use your ability to lead by example to show new employees how to do their job correctly. However, with alittle preparation, you can ace the Panda Express Job Interview. Example: I feel like I thrive in fast-paced environments. We like the sound of that. As a customer of Panda Express in the past, I appreciate the value you put on customer service. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. You will gain hands on experience in cooking and preparing Panda favorites for our guests. Email Facebook Tweet LinkedIn. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. izzy_garza. 251 Panda Express reviews. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. In that case, I will do what it takes to protect the company's reputation. 5 hand sink reaches 110 in 1 min, 3 comp. Panda Express shift leader; Activity. Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. While performing duties, counter areas are often hot with steam from steam table and food vapors. Terms in this set (34) Pandas Mission. It's also important for you to share about a time when your ability to follow directions and listen to leaders helped your team achieve success. Panda Express. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Our date tracking prior to 2019 was not accurately kept. The workplace provides opportunities to be both a leader and a follower. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Don't let this question catch you by surprise! TCI-M2 Concepts, J.V. Goal Setting: As a shift leader, you can help your team members set goals for their work and personal lives. Both have great qualities. ", "I am happy to take any food safety courses that you recommend. As a shift leader, you may be responsible for managing the restaurants inventory. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . ", "I love to read in my free time and spend as much time as I can doing that. Have a question or concern? Shift Lead Qualifications. Shift Leader. When you call my references, they will attest to my great customer service skills. ", "If I caught an employee stealing, I would report the incident immediately. The first restaurant opened in. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. 7.no sae key-emergency Job Details. Pay Range: $17.50 - $24.50 / Hour *. (8) I am angry. "I have reliable transportation. Jayjay463 PLUS. And lastly, do you have internal candidates who are also interviewing for this position? Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? What can you tell us about Panda Express? This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. 5.delete inactive codes Your answer illustrates that you are a reliable employee that shows up and doesn't miss work. 7 sewage isnt clogged or backed up As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Can you tell us about your previous work experience? 11 terms. be impeccable with our worlds and actions. TYPE. When factoring in bonuses and additional compensation, a . You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. Find out what a Panda Express Shift Leader does, how to get this job, and what it takes to succeed as a Panda Express Shift Leader. For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. Education and Experience: A valid drivers license and reliable transportation are also required. This question is often asked to determine your level of comfort with handling cash and credit card transactions. 3.pic keys returned during turn over-transfer or termination Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". Then find a resolution and finally determine how it began in the first place.". Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. "I have handled very challenging customers in my previous roles and can remain professional through all situations. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. 92 terms. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. ", "I would describe my customer service skills as consistent, positive, and energetic. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Jersey City, NJ. Are there any courses I could take to better prepare, while you make your hiring decision? This estimate is based upon 31 Panda Express Shift Leader salary report (s) provided by employees or estimated based upon statistical methods. sink 120 in 1 min Good job! 4.no sharing keys or codes ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Test. You're wanted here: Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Read our Terms of Use for more information. standingeagle1. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Of course, your posts always make me hungry! Workspace is restricted and employees are generally expected to remain standing for long periods of time. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. My favorite part of working here is seeing customers leave happy after eating our food.. Assure the interviewer that you can meet their customer service standards. Ultimately, a top shift leader should be . For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. If you are a part of any organizations, sports teams or clubs, talk about your involvement. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. Are Lomov and Natalia equally responsible for their arguments, or is one character more to blame? This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time. "I handle stress very well, and when you call my references, they will attest to this fact. * Associates not washing their hands in between tasks, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. Every manager wants a team player who will not resist company policy or argue about every detail of the workload. I guided new employees through the onboarding process as well as continued advanced training.". Should I end up on these social platforms, I will be sure to follow Panda Express. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Paid Training to prepare you for success . Panda Express Hourly (. Panda Express Hourly (. However, you need to go deeper by talking about how you respond in situations that require a quick solution. I can see the balance you're trying to find in this answer. I like to mentor others and am a good example to new employees. Answer dates might appear two to three weeks before they were published. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. Flashcards. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. Associate discounts for many brands. They must also be able to work independently and as part of a team. Shift Leader (FT) - Panda Express - DFW Airport. 401K with company match Job Details. ", "I appreciate that Panda Express has such a strong focus on cleanliness. It was intimidating, but I felt a rush at the same time. Try to think of a time when you went above and beyond for a customer. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. Consider improving your answer by talking about any steps you'd take before calling HR. It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. Good job! You can improve this answer by talking about your rate of accuracy with cash handling and deposits. ", "On occasion at my current job, a quick solution is required while following strict protocols. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. This question gives the interviewer a chance to get to know you. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. (5) The service has been sporadic. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. With Panda Express's reputation for the development and advancement of employees, I see no limit to where I could go within the company.". This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. Be recognized as a world leader in people & development to be loved by our guests. Talk to the interviewer about your thoughts on honesty in the workplace.
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