It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. A Penalty Charge Number must be entered. Croydon is divided into 28 wards, electing 70 councillors. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. 4. Payment line:0345 300 0614 (option 3) We also use cookies set by other sites to help us deliver content from their services. Which seems at odds with reality. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. Read about our approach to external linking. The councils online form should take around 10 minutes to complete. NEW Help improve this site by Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . If you are emailing us with your change of date then include your name, account number and preferred date. Applications for the scheme are now closed. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. Call us Lines are open Monday to Friday 9am to 4pm. As part of our user authentication, you will receive a verification code via email, which you must enter. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. How to claim your 150 Council Tax rebate to help with rising energy costs. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Enter your email address to subscribe to this blog and receive notifications of new posts by email. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. The messages may come from both the council and their form provider GrantApproval. Sometimes we may call or text you. Because nobody cares. Other ways to contact us. We are committed to making our website accessible to all visitors. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. To set up a Direct Debit, complete a council tax Direct Debit instructionform. This includes those who receive Council Tax support. Viridor burned it as excess plastic not for landfill. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. The BBC is not responsible for the content of external sites. It is a London borough council, one of 32 in the United Kingdom capital of London. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. Some banks and building societiesmay not accept Direct Debit instructions. This service is in scheduled maintenance mode. NEW Help improve this site by : the councils website today. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Contact us. This will update your details. The scheme was introduced very quickly, leaving councils little time to prepare. Based in Croydon and edited by Steven Downes. You can get information on their. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Message us Use our form to send us a message about our services. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Have you received your emergency energy Council Tax refund yet? Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. If you are contacted in this way, it is going to be a scam. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . London Borough of Culture 2023. Please note that these messages may come from both the council and our form provider GrantApproval. Croyctax@croydon.gov.uk. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Posted on February 20, 2023 by insidecroydon. Have a Cash flow crisis giving feedback Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? Hide, Send feedback directly to the content team using our website feedback form. Show 2. Plans to increase council tax in Croydon by 15% have been approved by the government. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Are IT illiterate Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Visit our, Croydons opposition aims to block 15% council tax rise, Croydon opposition blocks first set of budget proposals, Government minded to agree 600m bailout for Thurrock, Abdool Kara: What the local government finance system could look like in 2030, Minister: No wholesale reform to council tax in this parliament, City to appoint fourth finance chief in a year, Dont miss your latest monthly issue of LGC, Homes for Ukraine: It was unclear where to turn to for help, Pam Smith: We cannot ignore the need to invest in housing, Council tax tracker: Never a decision we take lightly, Idea Exchange: Our new service has transformed recycling and cut refuse, Roundtable: Freeing councils to control their digital destinies, Integrated care boards told to cut running costs by 30%, York and North Yorkshire to press ahead with devolution deal, Former Tower Hamlets interim chief appointed interim chief again, Cumbria reorganisation: Were going through a profound change, whether we like it or not, Governments mannequin challenge is costing social care dear, LGC Net Zero Webinar Series: Net Zero Goals and National Policy: Collaboration on the Ground, How councils can move to a circular economy, WEBINAR: How to speed up electric vehicle charging roll out to reduce emissions, Roundtable: Talking tough on social value, WEBINAR: How councils are using CRM to support residents with the cost of living emergency, Key Cities the local engine room for the national economic recovery, Assistant Director Customer Services and IT, Assistant Director Corporate and Financial Services (Deputy S.151). 3. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. You said, we did Thank you to everyone. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. You can also choose to wait until September to receive the rebate in this way. But on May 30, the council invited residents to complete an online form to receive their rebate payment. CR12345678). 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Hide, Send feedback directly to the content team using our website feedback form. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Telephone: 020 8726 7000 The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. The application is in two parts. More information can be found on Croydon Councils website here. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. Visit the government's website for more information about support for energy bills and the cost of living. Do not close this page if you would like to continue. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. This is because will have already had a 150 payment through the Household Support Fund. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Bernard Weatherill House 8 Mint Walk. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. The council will never call you and ask you to give them your bank details over the phone or by text. Hundreds of people descended on . Follow BBC London on Facebook, Twitter and Instagram. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Please i need help. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? United Kingdom, NEW Help improve this site by In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. You'll usually have the. It will take only 2 minutes to fill in. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. Read about our approach to external linking. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". I also tried to set up an account with grantapproval.uk. We are committed to making our website accessible to all visitors. Council Tax team. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Where to find. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Show Please take part in our quick survey (it wont take you 10min, like the councils form!) If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Further details will be. Due to this, we will respond to your enquiry within 4 weeks. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. For example, card cash accounts, post office accounts and most savings accounts will not. find out if you're entitled to Income Support, Pension Credit or Tax Credits. If you are emailing us with your change of date then include your name, account number and preferred date. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. If youre paying bills via direct debit youre not that poor. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. We are committed to making our website accessible to all visitors. 2023 BBC. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. What's the least amount of exercise we can get away with? The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Of course it does not. Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP Start a new calculation/claim. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Send us a message and we'll get back to you as soon as we can. For example, Croydon Council has been given permission to hike council tax bills by 15%. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Croydon residents are reminded to be aware of council tax rebate scams. . Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. 10 All the above. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Births, deaths, marriages and citizenship, comment or object to a planning application. Show Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. Have you received your 150 Council Tax energy rebate yet? 3) SlothMove populates your council tax providers. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Thank you for contacting the Council Tax Department. Try contact-the-council@croydon.gov.uk email address. Call us. To help us improve GOV.UK, wed like to know more about your visit today. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. Proud to be Croydon - diverse and ambitious. Following the Council meeting on Wednesday night I have received a . The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt.
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