Highlight Features \u0026 Reviews! If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Features of the C4000 (All versions) Secure WiFi compatible. Change admin password. Do you have both internet and home phone service from Brightspeed? This can often resolve a connection issue. Standards-based WiFi WPA3 security. I just upgraded my internet speed to 80mbps. Press J to jump to the feed. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Quality Score 9.8. The one you use will depend on the type of internet service you have. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). I have the C4000LG modem. Continue to the Internet connection Setup. It can handle . About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer In middle of Oct., my internet quit working. Please note that a phone jack is required to set up CenturyLink internet service in your home. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. BLINKINGRED-An error occured or the attempted connection failed. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Welcome to the HP Support Community. At this point, you are ready to activate your service! If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. The C4000BG has the same specifications as theZyxel C4000BZ. Please note that a phone jack is required to set up Brightspeed internet service in your home. You can test this by plugging in another electrical device, and/or try another outlet. Click the quick setup icon to configure the device's Internet access . which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. And I can't - Answered by a verified Network Technician . Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. If you still cannot access the Internet, follow the steps in the next section to manually . Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Not the right kind of modem? Single LED status light. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Instead, you can easily access these same network controls through My CenturyLink or the app. best dsl modem wireless router centurylink. Product Description. These lights will flash red and green while the modem is syncing. Works great, easy setup. On or before the day your service is supposed to begin, your modem will come in the mail. See the detailed instructions and diagrams below. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. Try thetower modem setuppageinstead. Set up WPS on your modem. Wait until after 7 p.m. on the service start date to attempt setup. What if all the lights on the modem are off? It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. 4. For the best results, read the full instructions below before you begin. If needed, you can download the same instructions below. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. 4.7 out of 5 stars based on 30 product ratings (30 . If the automatic connection is not successful, check your connections and restart the Device. Your modem is connected to our network and the line is active. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) This means a connection failure has occurred. In-home speeds may differ based on router setup, devices and other factors. Plugging in the internet cord5. 2023 Brightspeed. Plug other end of Ethernet cable into the your home phone line. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. In-home speeds may differ based on router setup, devices and other factors. Please note that a phone jack is required to set up Brightspeed internet service in your home. X. Verified purchase: Yes | Sold by: bluehousesupply . Single status light ring. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. The C4000XG does not have a DSL port or light. Also, make sure you have entered the user name and password correctly. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. Click the quick setup icon to configure the device's Internet access 4. If you did not receive filters, pleasechat with us. On your start date, your line must be operational by 7 p.m. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. Overall Performance: 85%. TheC4000XGdoes not have a DSL port or light. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. At that point, you can begin the installation process. Detailed steps are here: https://www . CAUTION! WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. You may not have internet access though. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Filters arenotneeded if you use theC4000XG. 448 0 obj <>stream Use to replaced my failed leased modem/router. Century link C4000LG Bad Firmware issues. Once the light is green, you're connected to the internet and you can get online! LIGHT COLOR - DSL internet connection status. This can depend on the age of your home. If you have questions we haven't answered, or if you need any additional support with setting up your modem. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Find on Ebay Customer Reviews. Share | Add to Watchlist. Try the tower modem setup page instead. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer All Rights Reserved. Buy The Greenwave C4000LG Modem. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. . Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. Please try another jack orchat with usfor further help. Filters arenotneeded if you use theC4000XG. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. It should turnsolidBLUEonceit has connected. Once done, connect the Printer to the Wi-Fi. How to set up centurylink modem c4000lg mg yz. Dynamic QoS: Prioritizes data through the router for smoother streaming. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. . Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. I have had the (dis)pleasure of working on both the C1000z and the C3000z. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Dynamic QoS: Prioritizes data through the router for smoother streaming. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. $84.99. There are some things you need to know before completing the installation process. Click on the options below for details and step-by-step instructions. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Check your service start date, wait till 5 p.m. on that date, then try again. is a good first step to fix many common problems. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. These are essential to make sure you get the best phone and internet connection. Option 2 is probably the simplest and is a good choice. If you don't have a jack, chat with us to have one installed. Visit ourtower modem setup page instead. Below are some of the most common questions and issues that customers ask as they install a modem. Find addit. 2017-04-24 02:55 PM. I told him yes and he told me it is complete trash and I'd . Filtersare not included in your modem kit. Your modem'swireless settingscontrol the WiFi network in your home. Products with trusted sustainability certification (s). View Product. See the detailed instructions and diagrams below. Service blocking. 3. In this video, we'll show you step-by-step how to install your C4000 Modem. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Continue to the Internet connection Setup. We no longer support this browser. All Rights Reserved. Internet Strength: 90%. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. . Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. You can continue to the next stepto compete setup. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! Use the, This means a connection failure has occurred. The Brightspeed network hasn't yet been connected at your address. All Rights Reserved. Downloading the MyCenturyLink app for easier install3. The particular jack you are using isn't hooked up or is faulty. Modem Features: 80%. Search for an email containing information about your order confirmation and a link to follow its status. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. Posted 21 September 2016 - 06:14 AM. Use the new modem. What the modem lights should look like, along with timing6. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. by windsurfingbett. Learn more. HP Support Agent. Up to 75% less lag time (latency) for gaming and video applications. 423 0 obj <> endobj Now it's time to get your modem hooked up. The C4000BG has the same specifications as theZyxel C4000BZ. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). For an optimal experience, we recommendupdating your browser. I have a CenturyLink C4000LG modem/router. The red light indicates the modem isn't connecting to the Brightspeed network. 4. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Choose your type of modem below to read the instructions before completing installation. The reset button will reboot the modem if held in for less then 10 seconds. These lights will flashred and greenwhile the modem is syncing with the network. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. Before finishing the installation procedure, there are a few things you should be aware of. Look for an email with your order confirmation details and an. The C4000LG has the same specifications as theZyxel C4000LZ. Local time: 03:30 AM. 5. 3. Residential | Small Business| Enterprise| 2023 CenturyLink. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. It also comes with vectoring, which provides for increased performance and range. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. What is the second port on the back . Follow the steps to complete the installation process using QuickConnect. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. You may receive a notification earlier in the day to let you know that your service . We no longer support this browser. Go to quick set-up and put in the necessary authentication information as it was stated from the old modem. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. If needed, you can download the same instructions below. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. Most of these are best for tech-savvy folks who are familiar with modems and networking. This page is for CenturyLink modems that look like this: For the following models: endstream endobj The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. xbbd```b``] q:,`YH7T ; It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. @gsturtle36. Residential | Small Business| Enterprise| 2023 CenturyLink. This means your modem is connected to our network and the line is active. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. At this point, you are ready to activate your service! These lights will flash red and green while the modem is syncing. Internet Strength: 90%. The status light ring may change colors repeatedly as it goes through the initialinstallation process. So I hooked up my old modem, and thank goodness my old modem works just fine. Axon C4000BG modem/router for 10, 20, or 40Mbps. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. And am looking for information on what the Ethernet lights mean on the back. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. Advanced settingsgive you even more control over your modem's configuration. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Download the CenturyLink app to manage your account and network. Press question mark to learn the rest of the keyboard shortcuts. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Zyxel C3000Z Modem. Wireless security settings. Your line should be activatedno later than 7 p.m. on your start date. All Rights Reserved. Now it's time to get your modem hooked up. The C4000LG allows wired and wireless clients to safely access the Internet. These preset credentials cannot be retrieved, and your modem could become unusable without them. Optimizing the Wi-Fi to get the best service possible3. My Android, Apple and Linux devices work fine, both with internet and wireless connections. If NO, proceed to the next step, "Check for connectivity.". But, if you don't want the app, no problem you can use . Previous image. Unboxing2. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. For more information, please see our This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) So I called CL and ordered a brand new one (C4000LG) from CL. The difference between 2.4 GHz and 5 GHz. Either move it to the room where it will get . Features of the C4000XG. Your modem'swireless settingscontrol the WiFi network in your home. 5. That's okay. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Not the right kind of modem? Dynamic QoS: Prioritizes data through the router for smoother streaming. This indicates nothing is connected to the modem port. If NO, proceed to the next step, "Check for connectivity.". SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app The main screen will appear. For an optimal experience, we recommendupdating your browser. Try thetower modem guideinstead. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Use a DSL splitter to plug a phone and a modem into one wall jack. We had to replace one of the same models and no issues. Residential |Small Business |Enterprise It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. We're here to help! Cookie Notice Our troubleshooting team is standing by. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. It should turn. Standards-based WiFi WPA3 security. Click on the options below for details and step-by-step instructions. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Advanced settingsgive you even more control over your modem's configuration. What if all the lights on the modem are off? We recently moved and got Century Link internet service, with the C4000LG modem. The DSL cord from the modem to the jack shouldnothave a filter. The DSL cord from the modem to the jack shouldnothave a filter. Here are some things to try: If the problem continues, contacttechnical supportfor help. Plug phone cable (green) into the C4000LG. Try this: Only the C4000BG and LG/LZ models have a DSL light. The tech fixed the problem, and the new modem was able to connect to the DSL service. If the light is amber/orange, this means the setup process is not yet complete. We're here to help! Make sure the outlet is live. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. To change your network name, go to the modem's wireless settings. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Approved Modems Added in December 2020. I know on the older modems, I was able to shut off the radio and add almost any router. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Learn more about, Need more help? If you don't have a jack,chat with usto have one installed. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. 3. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. All Rights Reserved. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. Enter the user name and password provided by your ISP. Just follow the QuickConnect instructions when you get to step 4. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. Click Apply to finish the configuration. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Please try another jack orchat with usfor further help. 11-22-2021 02:00 PM. STARTED! If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Start by unpacking the box and identifying the modem, cables, and instruction card. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Editorial Score. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. These preset credentials cannot be retrieved, and your modem could become unusable without them. Jun 10, 2022. This means the network is not being detected by your modem. Follow the steps to complete the installation process using QuickConnect. Standards-based WiFi WPA3 security. Use a DSL splitter to plug a phone and a modem into one wall jack. That's okay. %PDF-1.6 % By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This can often resolve a connection issue. Click 'Apply' to save changes. Residential |Small Business |Enterprise The one you use will depend on the type of internet connection you have. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. No Ethernet port? This indicates nothing is connected to the modem port. If in doubt, you may want to wait until 7 p.m. to hook up your modem. 8.8. Highlight Features & Reviews!
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