Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. When I booked out trip, it took a solid week to speak to a representative. After all, it's not their money but yours. He seemed very nice and personable at first. Judging by everything I'm reading, nothing has changed and they are still lying. Already have an account? and I fell for it. All Rights Reserved. This allows us to verify that our reviews come from real guests like you. We were lucky and did not fall for their lies (in 2011). I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. BCA has no information regarding government actions at this time. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Check the spelling of your query. Most real companies would take the time..will see where it goes. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. RCI, LLC is not responsible for any activities or services provided third party providers. At least I can dispute the credit card charges. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. After the tour, we had to go back to the office and he kept trying to convince us. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Some property-based clubs claim, or at least imply, that your membership is an investment. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". We had a very similar situation happen to us - after years and years of successful timeshare ownership. I called the number they gave me three times to cancel the contract but no one answered. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! Contributions should be travel related. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Recommended Reading: Best Places To Invest In Vacation Rental Property. Don't have an account? In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. How many people normally accompany you? Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. To learn more, check out our blog What is a Timeshare and How Does it Work? My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Read full review of Palmera Vacation Club. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. One of the worst decisions of our life. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. more, You seem to have JavaScript disabled. The latest review amount billed was posted on Feb 28, 2023. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. If we can verify it in our system, an email will be sent to you with your password. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Help please. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. Reply. He showed us the availability for the following year during the same week we purchased. Palmera Vacation Club reviews & complaints. Get direct access to Palmera Vacation Club through official links provided below. Scam Clue 5: A promotion that poses as an investment. I have tried multiple times and never receive a response from the request. Must call to book. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Click here to explore the Palmera Portfolio. Your contribution should be yours. Learn how the rating is calculated 1 complaint. Write reviews, ask and respond to questions, we are convinced we made a BIG mistake and composed a letter to cancel the contract. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Vacation Club membership. We put down $1200 on our credit card and signed the financing paperwork for the rest. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. This sounded good to me as my current time share only gave me one week and a one bedroom. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Contributions should be appropriate for a global audience. *****. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Offer void where prohibited by law. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Others, however, ask you to pay big up front for some promised future benefit. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. The guy then became upset and challenged us why we could base our decision based on something online. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Featured review. Desired outcome: According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Palmera is deducting $295 out of my checking account a month. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Please let me know what happened or who to contact. I want to close my bank account in hopes of getting away from these vultures. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Hawaii TAT Broker ID #TA-023-193-6000-01. Fla. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. However, I cannot afford this. We were blatantly lied to about our purchase. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). Please dont include personal, political, ethical, or religious commentary. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Hawaii Seller of Travel Reg. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. This is the version of our website addressed to speakers of English in the United States. Fla. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. The lady I spoke too had no interest. We are dedicated to delivering vacation memories that last a lifetime. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. I am one of those seniors who purchased on the promise that they would sell current time share. There are no exact matches available. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. How do I get out of this? World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Please let me know about a class action lawsuit against Palmera if one exists. Location. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? ComplaintsBoard.com is a leading complaint resolution website on the Internet. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered The letter is already in transit via FedEx to PCV. This business is not a member of Business Consumer Alliance. Washington Seller of Travel Reg. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Please visit RCI.com for details. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Must call to book. We grabbed our stuff and got the heck out of there. Taxes, additional fees, and charges may apply. Theres a lot of noise out there. Time share oversere haven't got anywhere yet. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Nothing is free. true. Palmera Vacation Club has been in contact with Ms. ***** File No. I submitted a certified letter to the company with no response. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). He was not up front at all. Click here to get notifications about new complaints of Palmera Vacation Club. Our records indicate the company failed to respond to the one complaint brought to its attention. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Does anyone else have experience with this and any advice? Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Palmera Vacation Club has resolved 1 complaints. Theres nothing worse than a cramped hotel room and lack of personal space. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. Had enough of Palmera. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Phone number +1 888-887-2563. Complaint Resolution Index (CRI) Explained. Load More; Browse for Rent Browse for Sale Add Your Property. 13 I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. How do they get away with this? After about another hour, I finally got through to the right person. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. So why do people still buy timeshares? We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. This fact does not disparage the company in any way. Where can I get more information about the class action lawsuit. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. RCI members must redeem this exchange offer through the contact center. You May Like: What Is The Cheapest Caribbean Vacation. Does anyone else have experience with this and any advice? This complaint was posted by a verified customer. Taxes, additional fees and charges may apply. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. This will surely increase the credibility of your complaint. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. RCI, LLC. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). an attorney but they refused to negotiate with him. 46 inquiries (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) I am still suffering with cancer issues and cannot pay my medical bills. TUG saves owners more than $20 Million dollars. We bought 3,000 points for around $13K. How much do you spend normally on your hotel? I am old and cannot afford to pay for this time share. product but we could spend more $ and upgrade. Should I contact the finance company as well to let them know we have canceled the contract? go back to original rules when we joined or get out of contract. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Read your contract for rescission and follow those directions exactly as stated. Exchange: CST: 2046555-50. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. And we prefer to vacation by ourselves instead of as a group. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Palmera you have take advantage of to many families and it is time for answers. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. My dad had this happen and he called them and said he was not paying anothe dime. To use our mobile site, please enable JavaScript. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. They responded recently they dont purchase timeshares. At this point I just wanted to get my money back and get out of there. I have tried multiple times and never receive a response from the request. available to us. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Scam Clue 4: A promotion demanding that you act now or lose the deal. Claim it and get a lot of features. I told them I was waiting on a check from them to pay off my old time share. Time Shares. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Hang onto your paperwork. This is a multi-location business. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Usage Type Annual . Pay only $199USDon your exchange fee when you book select Orlando resorts. Already have an account? We purchased a timeshare with Palmera. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. I should be able to sue myself out of this contract since they did not sell my current time share. Learn More. JavaScript is disabled. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Points 3,000 . Make sure any club youre considering can pass an easy scam test. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. #3. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. One thing I have now witnesses and everything was recorded just last year before COVID 19. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. Of course, this was not mentioned. Coral Sands was sued, alleging fraud back in 2006. Nov 15, 2016. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. What is Palmera Vacation Club's Instagram? It may not display this or other websites correctly. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. membership takes 45 days to activate, 15 days after you can We want you to share your story, with both the good and the not-so-good. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. No. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). All of the one star reviews that you read are TRUE. The letter I sent via fedex was received by someone at PCV this morning. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Like a free stay and Hilton money? $12,000. This review was chosen algorithmically as the most valued customer feedback. Claim it and get a lot of features. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? All of the lies, promises, and representations are part of the scam. Still wondering why people buy timeshares? ST-26552. Argentina Australia Belgi (Nederlands) Belgique (Franais) The comments included "So you like throwing your money away?this is money you already spend on your vacations". In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Re: Palmera Vacation Club Consider how much of your income goes towards bills and what you have left over at the end of each month. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. ST-36515. We asked plenty of questions, figuring 4 heads were better than 2. You wont have to exchange your vacation week or points. would get enough money to pay off their time share. Each unit is professionally decorated and refurbished every year. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Palmera has an "F" rating with the BBB. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. I became a member in 2015 and was generally happy. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Promotional discounts and offers may not apply to all properties. Here it is a year and 1 maintenance fee later, no bye bye timeshare. get quotes and more. You May Like: Disney Vacation Club Rentals Grand Californian. On their websites, both businesses proclaim the best deals on vacations. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled.
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